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We will despatch all orders either the same day if ordered before 1pm, generally this takes 1-2 working days via Royal Mail or Parcel Force.
In the unlikely event that the items are out of stock and not marked correctly online we will advise you of a delivery time at the earliest opportunity.
All items are despatched from JOYO Audio UK in Manchester England, these charges are applied at checkout. We do offer Free postage but this can take a few days..
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Some items like the guitars we stock are collection only. We have a showroom / office / local music shop in Walkden Town Centre. Whilst we are only open Monday - Friday we are here from 9am until 6pm and have car parking for 2000 cars.. You are welcome to try anything in person and bob in to collect or just have a natter.
All of our items are despatched in plain packaging for maximum discretion. A packing slip and VAT receipted invoice is included with your order. We can also email you over a PDF, invoice for your records.
Orders sent from JOYO Audio UK can be delivered by a number of postal carriers. High value orders which have been sent to a delivery address will require a signature on delivery so please take this into account when selecting a delivery address.
Many of our carriers will make several attempts to deliver a package and should always leave a card to notify you that a delivery attempt has been made along with details of how you can contact them to rearrange delivery. We will provide you with tracking details that can be tracked online.
We use a combination of delivery couriers, in the UK we primarily use Royal Mail or Parcel Force, where we have a daily collection of orders for delivery.
Couriers for larger items posted domestic and international will be confirmed with you on ordering.
All items are subject to availability and should be displayed right on the website. We will inform you as soon as possible if the goods you have ordered are not available and we have made a mistake.
Stock is highlighted when out of stock and we are pretty good.
You are able to correct errors on your order at any point of our ordering process, either online, by email or by telephone. Dont worry we will sort it !.
We will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details.
Our acceptance of your order will take place upon despatch of the product(s) ordered. If you create an account with us on checkout you can log in and check tracking.
In the unlikely event, the despatch of your order is delayed. We will, of course, make every effort to keep you informed. Our stock levels are maintained in the UK and we work hard to keep them maintained. If an item is not in stock, it will be back in within a few days. We also rely on our couriers to do their thing.
You will only be able to exercise this right if you are able to return to us the goods you ordered unworn, undamaged, including any promotional gifts and with all original packaging as originally supplied.
Everything comes with a 12 months JOYO Audio UK warranty.
Have you ever found strange noises jumping out of nowhere when using several pedals together?
The biggest reason that produces such annoying sound is that pedals are connected in a parallel mode. With such parallel connection each pedal forms a ground loop, which brings the noises from other magnetic fields into the signal path and all the other pedals are interfered and become unstable.
To solve this problem, all you need to do is to get rid of the ground loop issue, (isolation) & make sure each pedal workS in an independent route, most importantly by choosing a power supply that considers this issue. Ideally a real independent output that is free from ground loop troubles. The JOYO JP-04 is an isolated power supply available for guitar pedals. It uses a high quality 'R' transformer.
It has seven 9V outputs, an additional output switchable between 12V and 18V and each with an independent power cable and ground wire, each output is completely isolated, complete with short-circuit and over current protection, it is by far a highly filtered and regulated power supply. This ensures a reliable operation, free from any hum or noise from your pedals.
It will provide you with the cleanest and most transparent sound possible.
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